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Return Policy Bingo E-commerce / 2012-08-15
I just placed an order and realized that 3 orders are being processed. I wish to keep order S2015041540785. Please cancel orders S2015041598401 and S205041569718. I would like to ensure that only the correct order is being billed and shipped. Thank you!
Administratordear, please don't worry, we have received the payment for the order S2015041540785, thanks so much , and weare processing now and for the orders S2015041598401 and S205041569718, we have canceled them for you,please check
Hello I just received my order and sadly the shoe doesn't fit. It looks absolutely amazing but unfortunately I received the wrong size. I am a 9 1/2 American shoe size, So I ordered a size 39 which it states on the website that it is equivalent to a size 9. The shoe LOKS like a size 6 and doesn't even fit my feet. The shoe says a size 39, but the actually shoe box says a size 37...I really want these shoes and would love for a fast exchange. Is there a number I can call or process that I can do to get the right shoes in time?
Administratordear, we feel so sorry for the inconvenient that caused. how about contact our email@example.com our after sale service will check and offer you the best solutions to solve the problems
i want to return items that does not look good on me . what do i do.
Administratordear, how about contact our firstname.lastname@example.org they will check and reply for you soon
Please how do I get bank mine money if is out of stock and I have paid it .
Administratordear, do you mean the money for the item BD-X5196 ? for this one, we have already refunded it to your account on our web site, please check 2014-09-26 17:57:14 S2014092314407 there is one item out of stock, refund the part of shipping fee +3.11 2014-09-26 17:56:56 S2014092314407 there is one item out of stock, refund the different money +12.16 now there are balance $15.27 in your account, you can directly use in your next order.
I received my shoes yesterday and I loved them but they are too small, I order size 7 in USA but they are too small, can I change them for a size 8 instead??? and how do I do that????
Administrator dear, we are sorry that the shoes not fit u,but we prepare shoes according to size u choose will u kindly consider place new order to choose bigger size also, can u kindly consider send the shoes u receive to your friend, since if ship to us need pay for the shipping fee from usa to china by yourself we will do best for your new order