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Return Policy Lovely Fashion / 2012-08-15
Please how do I get bank mine money if is out of stock and I have paid it .
Administratordear, do you mean the money for the item BD-X5196 ? for this one, we have already refunded it to your account on our web site, please check 2014-09-26 17:57:14 S2014092314407 there is one item out of stock, refund the part of shipping fee +3.11 2014-09-26 17:56:56 S2014092314407 there is one item out of stock, refund the different money +12.16 now there are balance $15.27 in your account, you can directly use in your next order.
I received my shoes yesterday and I loved them but they are too small, I order size 7 in USA but they are too small, can I change them for a size 8 instead??? and how do I do that????
Administrator dear, we are sorry that the shoes not fit u,but we prepare shoes according to size u choose will u kindly consider place new order to choose bigger size also, can u kindly consider send the shoes u receive to your friend, since if ship to us need pay for the shipping fee from usa to china by yourself we will do best for your new order
I just placed an order for six pairs of shoes. I look back at my order now and see that it was processed twice. I only want one order. Who do I talk to to confirm there is only one order being shipped.
Administratoryes, dear as we checked you placed the orders S2014072324330 and S2014072338050. we have canceled one order for you, please check and how about make payment asap ? so we can process them for you soon.
why you not helping to me im not happy last 3 days im thinking my money help me i want to send back help me help me !!!!!!
Administratordear, we feel really sorry for the problems that caused. would you please kindly contact our email@example.com our after sale service will check and offer you the best solutions to solve the problems.
Poor quality, scuffed shoes, squashed together in one smoke residue box
Administratordear, we feel really sorry for the problems that caused, would you please kindly send the email to our firstname.lastname@example.org our after sale service will check and offer you the best solutions to solve the problems