Contact us

Contact us

Need to reach us? We strive to answer all email inquiries within 2 hours during normal business hours.
We believe in the timeliness of customer service, and will do everything possible to satisfy our customers.

You can also log into your account for detailed information about your orders. You can print order confirmations, track your orders, change your email address and password,update your billing and shipping information, and much more, 24 hours a day.


Our normal business hours are:
Monday - Saturday
9:00am - 6:00pm (BeiJing Time)


Email us: service@urbancoco360.com

Call us: +86 0571-89807245

Address: Room 701, building B, No. 3, Xiyuan third road, Xihu district (intelligent innovation industrial park), Xihu area, Hangzhou city, Zhe Jiang Province, China.