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Contact information

 

Live help:

 
     
 

 

Email(pre-sale/in-sale):

            xialian@lovelyshoes.net ,           

            order@lovelyshoes.net ,

            service@lovelyshoes.net ,

            service2@lovelyshoes.net ,

            susie@lovelyshoes.net ,

             

Email(after sale):

           after-sale@lovelyshoes.net

 

Online help:

             MSN service MSN1    Presales supporting, MSN service  MSN2    Click here to contact Yahoo! service YM!    SkypeSkype

 

Tel :

           (86) 571 89807245   Service Time: 9:00 - 18:30 Beijing Time

 

 

Fax :

           (86) 571 89807245   Service Time: 9:00 - 18:30 Beijing Time

 

Any advice about our Website or Service, please just send to this mail box: advice@lovelyshoes.net. You will be rewarded for helpful suggestions. Any other kinds of email, e.g. inquiries, orders, and complaints, may can't be replied opportunely. Thank you for your understanding.

 

 

 



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Reviews

Anonymous user 2014-09-23 08:54:08

I ordered some items from your site at the cost of $224.17US on the 13th of September,but since then I have not received an email from you nor can I access my account with you. You keep denying my user and email address.What is my option or options now?

Administratordear, sorry for the inconvenient, forthe order S2014091490537, we have sent many emails to you, but there is no reply because the country on the order is different from the paypal, and we need to check with you, please kindly understand anyway, we have sent the order to you today, please check

Anonymous user 2014-09-23 08:46:27

I made an order on your site on the 13th of September and my items cost $224.17US but since then I can't get on to my account no matter how many times I try with my email and user name,you keep denying my request.What is my next option?

Administratordear, sorry for the inconvenient, forthe order S2014091490537, we have sent many emails to you, but there is no reply because the country on the order is different from the paypal, and we need to check with you, please kindly understand anyway, we have sent the order to you today, please check

asmaaa 2014-09-23 06:46:20

hello please i want to ask you i have order yesterday with 780usdollar can you give me and free items iam from last year special member snd i want to ask you also why my point didnot increase?

Administratorsorry, dear, but the price we offered now is already the cheapest now, and we don't offer the free items, sorry please kindly understand and for the points it based on the items price, not including the shipping fee, please kindly understand, now there are points 1271 in your account.

Anonymous user 2014-09-23 03:11:17

I purchased a dress from this place. It is the most Horrible cheap material. I ordered a size Large and what I got is probably a size 2. These items come from China, no wonder.

Administratorsorry for the inconvenient that caused, dear if any problems, would you please kindly contact our after-sale@lovelyshoes.net sorry

khyzxhie 2014-09-23 03:05:17

Hi.. I just wanna ask if there is an way to cancel my order. Im still looking around different sorts of shoes and placing it on my cart then I tried to click below where I can have all of the expenses estimated then it already placed the order. So sad the sizes were not that sure yet. Please help me. Thanks

Administratordear, do you mean the order S2014092391209 ? please don't worry, we have canceled it for you, please check

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