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Contact Us


Live help:




            xialian@lovelyshoes.net ,           

            order@lovelyshoes.net ,

            service@lovelyshoes.net ,


Email(after sale):



Online help:

             MSN service MSN1    Presales supporting, MSN service  MSN2    Click here to contact Yahoo! service YM!    SkypeSkype


Tel :

           (86) 571 89807245 85873703  Service Time: 9:00 - 18:30 Beijing Time



Fax :

           (86) 571 89807245   Service Time: 9:00 - 18:30 Beijing Time


Gu Dun Road 829 Tian Yi Building 1607 XiHu District, Hangzhou, Zhejiang Province,P.R.China (310012)


Billing Address: " CNFIRST TRADE LTD,DEPT 906, 196 HIGH ROAD, WOOD GREEN, LONDON, this address is only billing address”


Any advice about our Website or Service, please just send to this mail box: advice@lovelyshoes.net. You will be rewarded for helpful suggestions. Any other kinds of email, e.g. inquiries, orders, and complaints, may can't be replied opportunely. Thank you for your understanding.



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Heidi Bayya_fb 2015-07-07 01:26:39

How do I find out about my order?

Administratordear, do you mean the order S2015063073858 ? we will send this order to you today, please waiting for the tracking number, sorry for the delay. you can just login on our site, and check the my account, then click my order, and you can see the order details, please check

Anonymous user 2015-07-06 06:03:08

I have a german Blog. I can advertise.www.zazou-blog.blogspot.de

Administratordear, for the blog cooperation, please kindly contact our blog@lovelyshoes.net and if our blog team interested on your blog, they will reply for you soon, thanks

Hessaalmudahka 2015-07-04 19:10:16

every time i order shouseU bring mestak size and not for me also not goodPlz chaek the size and the shouse before shiping!!!!Thank u

Administratordear sorry for the inconvenient that caused, for the order S2015062799401, we sent out for you without the item Z-MNE-T81-2 , because this one is out of stock, and we can't get it for you, sorry, we have refunded to your balance, please check. for the item Z-MNE-251-3 Color:golden China size:38 , we have sent out for you on July 2th,and the tracking number is 860060759604, please check

joyceescott59@gmail.com 2015-07-03 22:12:55

how do I track my order

Administratordear, do you mean the order S2015070353140 ? for this order, we just process for you today, we will do our best to get it for you asap and when we send out for you, we will send you the tracking number by email, then you can just track the package information online.

NirmalaRichi 2015-07-02 18:37:13

Who will pay insurance

Administratordear, do you mean the shipping insurance ? you just need to pay the items price and the shipping fee , once you submit the order, the total amount will shown on your order, please check.

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