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Contact Us


Live help:




            xialian@lovelyshoes.net ,           

            order@lovelyshoes.net ,

            service@lovelyshoes.net ,


Email(after sale):



Online help:

             MSN service MSN1    Presales supporting, MSN service  MSN2    Click here to contact Yahoo! service YM!    SkypeSkype


Tel :

           (86) 571 89807245 85873703  Service Time: 9:00 - 18:30 Beijing Time



Fax :

           (86) 571 89807245   Service Time: 9:00 - 18:30 Beijing Time


Gu Dun Road 829 Tian Yi Building 1607 XiHu District, Hangzhou, Zhejiang Province,P.R.China (310012)


Billing Address: " CNFIRST TRADE LTD,DEPT 906, 196 HIGH ROAD, WOOD GREEN, LONDON, this address is only billing address”


Any advice about our Website or Service, please just send to this mail box: advice@lovelyshoes.net. You will be rewarded for helpful suggestions. Any other kinds of email, e.g. inquiries, orders, and complaints, may can't be replied opportunely. Thank you for your understanding.



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catalinametellus16 2015-05-27 19:51:55

Okay nevermind thank you my order is fine.the order number is s2015051881033 I understand the plus size now

Administratorthanks for your understanding dear now the package is on the way to your country, we believe you can get it soon

Anonymous user 2015-05-27 13:31:51

Hello and Good DayI am Max, Marketing Manager with a reputable online Thanks and RegardsMax williams

Administratordear, welcome . if anything you can just contact xialian@lovelyshoes.net thanks

Anonymous user 2015-05-26 04:09:06

Yo use un pedido y quedaron de responderme y no me an respondido

Administratorsorry, dear, what do you mean by this ? have you already place the order on our site ? how about tell us your order number and wewill check for you

Anonymous user 2015-05-25 23:31:22

In my last comment you said my shoes were plus size thats why it took longer but I didn't ask for plus size shoes I wanted size 9 1/2 in american shoes for skinny feet not fat feet I do not want plus size shoes... my order number is s2015051881033 .

Administratordear, you ordered china size 41 for the item Z-LS-m22, right ? for size above 39, we marked as plus size shoes. and we have sent the order to you yesterday, the tracking number is 584282838166, please check

catalinametellus16 2015-05-24 02:04:01

I ordered shoes and I paid extra for it to come in 3-5 business days and it still says preparing I need them now if I don't get them I will complain

Administratorwe feel so sorry for the delay and inconvenient for the order S2015051881033,we will send to you today, please waiting for the tracking numbe r \ because the item in your order is with plus size shoes, and for the plus size shoes, we will need more days to process, sorry for that please kindly understand

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