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Contact Us


Live help:




            xialian@lovelyshoes.net ,           

            order@lovelyshoes.net ,

            service@lovelyshoes.net ,


Email(after sale):



Online help:

             MSN service MSN1    Presales supporting, MSN service  MSN2    Click here to contact Yahoo! service YM!    SkypeSkype


Tel :

           (86) 571 89807245 85873703  Service Time: 9:00 - 18:00 Beijing Time



Fax :

           (86) 571 89807245   Service Time: 9:00 - 18:00 Beijing Time


Gu Dun Road 829 Tian Yi Building 1607 XiHu District, Hangzhou, Zhejiang Province,P.R.China (310012)


Billing Address: " CNFIRST TRADE LTD,DEPT 906, 196 HIGH ROAD, WOOD GREEN, LONDON, this address is only billing address”


Any advice about our Website or Service, please just send to this mail box: advice@lovelyshoes.net. You will be rewarded for helpful suggestions. Any other kinds of email, e.g. inquiries, orders, and complaints, may can't be replied opportunely. Thank you for your understanding.



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soupsy 2016-05-12 05:19:47

You overcharged me by $80!! I am calling my bank if you do not refund within 24 hours for my order S2016041740800

Administratordear,about oos items, we just refund money to balance on site, as your request, we will refund to your paypal soon best regards 2016-04-22 15:57:02 S2016041740800 there are some (n) items out of stock, we modified the quatity and price as 0, and refund the part of shipping fee +27.99 0.00 0 0 2016-04-22 15:56:37 S2016041740800 there are some (n) items out of stock, we modified the quatity and price as 0, and refund the goods amount. +76.97

rosalle 2016-04-28 04:30:22

hola, esta pagina no tiene opcion de español? o de precios en PESO MEXICANO?

Administratordear,about language, our site only can show in english, the price are in USD Dollars,the weight in KG hope your kindly understanding best regards

Anonymous user 2016-04-26 18:20:18

I want to check you receive my order

Administratordear,would you please tell us your user name and order number, please so we can check in detail best regards

Anonymous user 2016-04-26 07:11:39

Your website will not allow me to register.

Administratordear,maybe you put the username the same as our other clients, suggest use other user name for register again best regards

Maya Vernik_fb 2016-04-17 01:46:33

Есть ли доставка в Израиль? Почему я не могу оплатить заказ?

Administratorhi, dear, as we check you did not place an order yet please kindly login and place order again here is guideline http://www.lovelyshoes.net/Purchase-Guidelines-a8.html best regards

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