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Contact information

 

Live help:

 
     
 

 

Email(pre-sale/in-sale):

            xialian@lovelyshoes.net ,           

            order@lovelyshoes.net ,

            service@lovelyshoes.net ,

            service2@lovelyshoes.net ,

            susie@lovelyshoes.net ,

             

Email(after sale):

           after-sale@lovelyshoes.net

 

Online help:

             MSN service MSN1    Presales supporting, MSN service  MSN2    Click here to contact Yahoo! service YM!    SkypeSkype

 

Tel :

           (86) 571 89807245   Service Time: 9:00 - 18:30 Beijing Time

 

 

Fax :

           (86) 571 89807245   Service Time: 9:00 - 18:30 Beijing Time

 

Any advice about our Website or Service, please just send to this mail box: advice@lovelyshoes.net. You will be rewarded for helpful suggestions. Any other kinds of email, e.g. inquiries, orders, and complaints, may can't be replied opportunely. Thank you for your understanding.

 

 

 



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Reviews

zahraalsaif 2014-10-31 05:21:33

orderS2014102827907 I received a message that 11 pieces in my application is no longer available I need to know Is my money will be returned with shipping value ??

Administratordear, we feel so sorry for the inconvenient that caused. if you don't want to make replace, we can refund the items price and shipping fee for the out of stock items to your account and send the available items to you please don't worry

salhaddad1 2014-10-31 04:30:33

hello, i would like to cancel an order. could you please let me know how?thanks

Administratordear we have canceled the orders for you, please check

Anonymous user 2014-10-30 04:01:33

Hi ! Since I make a payment , I haven't receive any informations from you guys ! Can you let me know when you will send me the items ? Thanks

Administratorsorry, dear, would you please kindly tell us the order number, and we will check for you

Kimberly Young_fb 2014-10-27 07:35:14

I went to pay my bill for my shoes and my total was $29.99 and it asked what kind of shipping I wanted and I picked fedex and it brought my total to $57 and I don't have that much on my card

Administratordear, do you mean the order S2014102754957 ? for this order, the items price is $29.99 , and send by fedex , the shipping fee is $27.82 , so the total amount is $57.81 . please check

Kimberly Young_fb 2014-10-27 07:32:57

I went to check out and my total was 29.99 and I went to put in my info and it said I owed $57 when I put the type of shipping I wanted

Administratordear, do you mean the order S2014102754957 ? for this order, the items price is $29.99 , and send by fedex , the shipping fee is $27.82 , so the total amount is $57.81 . please check

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